What does Ready-to-Use mean?
Ready to Use is a premixed formula that is as simple as pour and apply. Our industrial concentrate in many cases should be mixed with water; we have a dilution guide to help you set the right ratio for the job.
Note that De-Oil-It is a specialized organic soap with special hydrocarbon DEGRADE properties (which are far superior to degreasing actions). After applying De-Oil-It to oil / fuel, etc. your best results are obtained when you allow soaking time, the more time without drying out the better the results, and then wash away knowing De-Oil-It will continue to break down hydrocarbons to keep the environment safe from toxicity.
What’s your return policy?
Purchases are final. This product has been successfully used in the market place for over 20 years. If in doubt use smaller quantities for testing, otherwise we are confident the product absolutely is the best on the market.
Do you ship oversees and to P.O. boxes?
We only ship domestically to registered street addresses and P.O. Box; if you need overseas shipping contact customer service so we can either find a regional distributor or help you under stand shipping costs.
Overseas shipments are expensive using DHL, UPS, FedEx, etc.; inventory shipped in containers will not leave port until the container is full which could delay when you would receive the product.
Do you have customer service?
Of course! Call 407-574-3898 from 9am-5pm EST or send an email to firstname.lastname@example.org